Reviews
Average Customer Ratings
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
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1 to 5 of 5 Reviews .
1 – 5 of 5 Reviews
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Christchurch, New Zealand
Review 1
Votes 0
Age35 to 44
GenderFemale
1 out of 5 stars.
No effect.
2 years ago
This didn’t lighten my hair at all. I bought this shade to add money piece highlights to my medium blonde hair. I followed the directions, left on for 30 minutes., and found no shade or color difference whatsoever after it all.
I often do my own hair at home and have never had this happen. Seems like a faulty product.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L’Oréal Paris Australia & New Zealand:
2 years ago
consumer care
Thanks for your review and we are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) that would be great. Looking forward to hearing from you soon.
Brisbane Qld
Review 1
Votes 0
Age65 or over
GenderFemale
1 out of 5 stars.
Terrible
11 months ago
The colour result shown on the box for blonde hair results are lies. It didn't even change the colour of my grey hair.This product did not dye my hair pearl, in fact it had no effect whatsoever. And it stinks of ammonia, burning my eyes and even burning my scalp slightly during the process.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Perth WA
Review 1
Votes 0
Age55 to 64
GenderFemale
1 out of 5 stars.
No where near as good as the original
6 years ago
The original hair colour before it was "improved" was amazing, leaving my hair a beautiful platium blonde. This new hair colour leaves my hair a horrible strawberry blond. Not even a good toner will take the orange out.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 5.0 out of 5
Review 1
Votes 0
1 out of 5 stars.
Not the colour it used to be
2 years ago
Been using this colour for 18 yrs. The last 3 times the colour has come out yellow, not happy at all, my daughter was using too but she is also finding it now comes out yellow.
Helpful?
Response from L’Oréal Paris Australia & New Zealand:
2 years ago
consumer care
Thanks for your review and we are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) that would be great. Looking forward to hearing from you soon.
Maputo,Mozambique
Review 1
Votes 0
Age18 to 24
GenderFemale
1 out of 5 stars.
Awful
a year ago
Had no effect on my hair even after bleaching,it just turned brown for a while but after rinsing it out the tone didn’t change a bit
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L’Oréal Paris Australia & New Zealand:
a year ago
consumer care
Thanks for your review and we are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) that would be great. Looking forward to hearing from you soon.
