I have been using this product for the past few years and loved it till now. It's been a week now that I've experienced this and have been unable to wash out the product. The below image is to show that I washed my hair 3 hours ago, and for the second time this week I have been unable to remove the product. Having washed my hair with 3 good and intense shampoos this is still stuck to my hair to the point that running my fingers through the hair the fingers are marked by the sprayed colour. I have sticky hair and don't know what to do. If it continues I'll have no other option but to shave my head! Wondering if I got a bad batch of spray!
Product details
Shake
Spray
Hold can 10-15cm from hair and spray roots in a light stream.
Dry
Allow 1 minute to dry. Use as the last step in your hair routine. Washes out with shampoo.
Ingredients
1150404 ISOBUTANE ETHYL TRISILOXANE CI 77491, CI 77492, CI 77499 / IRON OXIDES TRIMETHYLSILOXYSILICATE TRIETHOXYCAPRYLYLSILANE METHYL TRIMETHICONE
COVER GREY ROOTS IN 3 SECONDS!


Before
After
Featured Products
FAQ
What is the best way to cover grey roots between colourings?
How do I use the Magic Retouch spray?
How quickly does Magic Retouch cover greys?
How long does Magic Retouch last?
Will the result look natural?
How do I find the right Magic Retouch shade for my hair?
Is Magic Retouch water-resistant?
Will Magic Retouch stain my pillow or clothes?
Does the formula contain ammonia or peroxide?
COMPARE PRODUCTS
Active Filters
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - Medium to Dark
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - Medium to Dark
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We are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 651 991 that would be great. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Thank you for your review. We appreciate your feedback about Magic Retouch Temporary Root Concealer Spray and are keen to speak with you directly on 1300 659 359 to further understand your experience. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 9 Blonde
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We are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 651 991 that would be great. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - Cool Brown
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Hi Jacinta, thanks for your review. We are sorry to hear that you had this experience with the Magic Retouch Temporary Root Concealer Spray. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 7am-5pm AEST) that would be great. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Hi there,
We are sorry to hear that you had this experience with our Magic Retouch Temporary Root Concealer Spray. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 651 991 that would be great.
Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 8 Cool Dark Brown
- Magic Retouch Temporary Root Concealer Spray - Auburn
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Hi Ella, thanks for reaching out and your feedback is important to us. There are a few reasons why you may not have achieved your desired result and we'd like to help. We welcome you to contact our consumer Care team on 1300 659 359 (Mon-Sat, 8am-5pm AEST). Our team are made up of fully qualified hair professionals who would be happy to guide you on how to achieve better results. Looking forward to hearing from you.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Thank you for your review. We appreciate your feedback about Magic Retouch Temporary Root Concealer Spray and are keen to speak with you directly on 1300 659 359 to further understand your experience. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
-
Thank you for sharing your experience with us! We're thrilled to hear that you've enjoyed using our Magic Retouch Temporary Root Concealer Spray!
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
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Thanks for reaching out and detailing your experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our Consumer Care team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) they will be able to document your feedback first hand.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
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Thank you for taking the time to contact us in regards to your recent experience with Magic Retouch Temporary Root Concealer Spray - Golden Brown.
We're so sorry to hear of your disappointment.
We'd like to assist further, and recommend getting in touch with our Consumer Care team who are best placed to advise on next steps and can further document your experience. Please contact them at your earliest convenience on, 1300 659 359 or via email at: [email protected]
Please be assured that our products are formulated and tested in order to minimise any risk associated with staining. However, due to a high diversity of materials and colouring matters or finishes used in textiles, we cannot guarantee the systematic absence of any interaction.
In the case of an incident with any of our products please clean in accordance with the surface manufacturer's advice.
We hope this helps.
Best wishes,
L'Oréal Paris Australia - Magic Retouch Temporary Root Concealer Spray - 3 Brown
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We're so happy to hear you loved our Magic Retouch Temporary Root Concealer Spray and chose to share your experience with everyone!
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Hi there, thanks for reaching out and detailing your experience with our Magic Retouch Temporary Root Concealer Spray - 3 Brown. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 they will be able to document your feedback firsthand.
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
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Thank you for reaching out. We are sorry to hear that you had this experience with the Magic Retouch Temporary Root Concealer Spray. We take any reports which may relate to the safety of our products very seriously. Please contact our Consumer Affairs team to discuss at your earliest convenience, and they will be able to help explore whether you’re experiencing a reaction or can continue use. For prompt assistance, please contact our helpline on 1300 659 359 (open Mon-Sat, 7am to 5pm AEST).
- Magic Retouch Temporary Root Concealer Spray - 2 Dark Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
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We're so happy to hear you loved our Magic Retouch Temporary Root Concealer Spray and chose to share your experience with everyone! We always love to hear feedback of how our products brighten your day, because you're WORTH IT!
- Magic Retouch Temporary Root Concealer Spray - 9 Blonde
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Hi Eldiz, thanks for your review. We are sorry to hear that you had this experience with the Magic Retouch Temporary Root Concealer Spray. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) that would be great. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
-
We are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 651 991 that would be great. Looking forward to hearing from you soon.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
- Magic Retouch Temporary Root Concealer Spray - 3 Brown
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Thank you for sharing your feedback! We're so happy to hear that you've been loving our Magic Retouch Temporary Root Concealer Spray.
- Magic Retouch Temporary Root Concealer Spray - 10 Golden Brown
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Hi Francis, thank you for sharing your feedback! We're so happy to hear that you've been loving Magic Retouch Temporary Root Concealer Spray.
- Magic Retouch Temporary Root Concealer Spray - 3 Brown









