I started as a level 8-9 blonde and now am a 5-6 brunette. My hair is very very dark compared to where it started. The mystery developer (why does Loreal not put the volume or % developer on the box???) gave me hot roots. So, my hair is now brown when I thought I was going to be an "ash blonde" and I have orange roots. Despite all my research on this product beforehand I highly recommend DO A TEST STRAND
Product Details
Excellence Cool Crème range with its Triple Care Colour Routine, now with Hyaluronic Acid. Achieve 100% Grey Coverage with this cool-toned dark brown hair dye. Lasting anti-brass results so you can keep your cool dark brown hair colour for longer.
A cool-toned dark brown hair dye that cares for your colour, scalp, and hair at the same time.
The ultimate salon like quality ash shades in a cool dark undertone. Features Anti-Brass Purple Technology Hair Care (shampoo / conditioner) formulated specifically to be used after your Excellence Cool Crème permanent hair dye, to reveal radiant colour that stays cool over time (*if the 60ml conditioner is applied after 2 and 4 weeks).
How it works:
1. Protective Cool Colouring Cream: now with Hyaluronic Acid. Protects the hair as it colours. Rich, long-lasting, cool colour.
2. Gentle pH Post-Colour Purple Shampoo. Delicately cleanses the scalp and hair of excess residue. Smooths the hair and reveals a radiant colour.
3. Anti-Brass Purple Mask. Week after week, it neutralises the unwanted yellow and orange tones thanks to unique technology of purple dyes.
The result?
Healthy-looking cool dark hair colour with 100% Grey Coverage and lasting anti-brass results (*if the 60ml conditioner is applied after 2 and 4 weeks).
Ingredients
Please be aware that ingredient lists for the products of our brand are updated regularly. Please refer to the ingredient list on your product package for the most up to date list of ingredients to ensure it is suitable to your personal use.
1278025 K - COLOURING CREAM: AQUA/WATER • CETEARYL ALCOHOL • AMMONIUM HYDROXIDE • CETEARETH-25 • COCAMIDE MEA • STEARIC ACID • PALMITIC ACID • PROPYLENE GLYCOL • m-AMINOPHENOL • 2-AMINO-3-HYDROXYPYRIDINE • ASCORBIC ACID • SODIUM SULFITE • SODIUM HYDROXIDE • SODIUM LAURYL SULFATE • HYDROXYBENZOMORPHOLINE • HYDROXYETHYL-3,4-METHYLENEDIOXYANILINE HCL • THIOGLYCERIN • POLYQUATERNIUM-6 • TOLUENE-2,5-DIAMINE • N,N-BIS(2-HYDROXYETHYL)-p-PHENYLENEDIAMINE SULFATE • ISOPROPYL MYRISTATE • MYRISTIC ACID • CETRIMONIUM CHLORIDE • TETRASODIUM EDTA • 2,4-DIAMINOPHENOXYETHANOL HCL • PARFUM / FRAGRANCE. (F.I.L. Z70033328/1). 1210216 - DEVELOPER: AQUA/WATER • HYDROGEN PEROXIDE • CETEARYL ALCOHOL • SODIUM LAURYL SULFATE • SODIUM BENZOATE • ETIDRONIC ACID • CITRIC ACID • TETRASODIUM EDTA. (F.I.L. B222323/2). 1247267 E - GENTLE PH SHAMPOO: AQUA/WATER • SODIUM LAURETH SULFATE • GLYCOL DISTEARATE • SODIUM CHLORIDE • COCAMIDOPROPYL BETAINE • DIMETHICONE • CI 17200 / RED 33 • CI 42090 / BLUE 1 • GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE • COCAMIDE MEA • COCO-BETAINE • SODIUM BENZOATE • SODIUM HYDROXIDE • SODIUM HYALURONATE • STEARETH-6 • PHENOXYETHANOL • ACETIC ACID • PEG-100 STEARATE • TRIDECETH-10 • TRIDECETH-3 • SALICYLIC ACID • FUMARIC ACID • LINALOOL • BENZYL ALCOHOL • AMODIMETHICONE • ISOEUGENOL • CARBOMER • CITRIC ACID • HEXYLENE GLYCOL • HEXYL CINNAMAL • PARFUM / FRAGRANCE. (F.I.L. Z70037772/1). 1279177 - NOURISHING MASK: AQUA/WATER • CETEARYL ALCOHOL • BEHENTRIMONIUM CHLORIDE • AMODIMETHICONE • CI 60730 / ACID VIOLET 43 • SODIUM HYALURONATE • PHENOXYETHANOL • TRIDECETH-6 • BENZOIC ACID • LINALOOL • BENZYL ALCOHOL • ISOPROPYL ALCOHOL • ISOEUGENOL • POTASSIUM HYDROXIDE • CETRIMONIUM CHLORIDE • HEXYL CINNAMAL • PARFUM / FRAGRANCE. (F.I.L. Z70030379/1).
How To Use
- Add the colouring cream to the developer and shake well to mix.
- Apply the mix to your hair, starting from the roots then throughout the lengths and ends. Leave in hair for 30 mins.
- Rinse your hair until the water runs clear. Use the Gentle pH Purple Shampoo to remove any excess residue.
- Apply a small amount of the Anti-Brass Purple Mask. Leave in for 3 mins then rinse your hair. Use the mask once a week until your next colour for a lasting anti-brass result (*if the 60ml conditioner is applied after 2 and 4 weeks).
Active Filters
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
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Thanks for your review Carla and we are sorry to hear that you had this experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our consumer team a call on 1300 659 359 (Mon-Sat, 8 am-5pm AEST) that would be great. Looking forward to hearing from you soon.
- cool creme permanent hair colour ultra ash light blonde
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Thank you for taking the time to review the L'Oreal Paris Excellence Cool Creme - Ultra Ash Light Blonde. Big W takes all feedback such as yours very seriously, we regret any inconvenience that this may have caused. One of our Customer Service
Representatives will be in touch with you shortly in order to gather more information and assist in resolving this issue. - cool creme permanent hair colour ultra ash light blonde
- cool creme permanent hair colour ultra ash light blonde
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Thanks for reaching out! We welcome you to contact our Consumer Care team on 1300 659 359 (Mon-Sat, 8am-5pm AEST). Our team is made up of fully qualified hair professionals who would be happy to guide you.
- cool creme permanent hair colour ultra ash light blonde
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We appreciate your feedback. There are a few reasons why you may not have achieved your desired result and we'd like to help. We welcome you to contact our consumer Care team on 1300 659 359 (Mon-Sat, 8am-5pm AEST). Our team are made up of fully qualified hair professionals who would be happy to guide you on how to achieve better results.
- cool creme permanent hair colour ultra ash light blonde
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Thanks for reaching out and detailing your experience. Your feedback is important to us and we would be keen to speak with you directly to further understand your experience. If you could please give our Consumer Care team a call on 1300 659 359 (Mon-Sat, 8am-5pm AEST) they will be able to document your feedback first hand.
- cool creme permanent hair colour ultra ash light blonde

















