1. Send an email to [email protected] and include:
Your personal details (name, contact number, email address and postal address)
A photograph of your of product
A photograph of your proof of purchase (receipt) with all details clearly visible
Answers to the below questions:
• Have you previously used a retouch product? If yes, which one?
• Where did you hear about Magic Retouch Spray?
• What made you purchase Magic Retouch Spray? and
• A brief explanation as to why you are not satisfied with the Product.
2. You will then receive an automatic confirmation email saying that we have received your claim (please check your junk email if you do not receive within a few minutes).
3. Once the refund claim has been processed, you will receive a refund cheque in the post. It may take up to 21 days for you to receive this cheque with Australia Post.
T&Cs apply, see link below to full T&C’s. Open to AU res. Starts: 26/6/20. Purchase by: 11:59pm AEST 9/8/20. Claim within 14 days of purchase. Final claims end: 11:59pm AEST 23/8/20. Limit 1 claim p/person p/household. Retain receipt. Must photograph product to claim.