- Can a permanent hair colour be applied over the top of a tone-on-tone hair colour? Can a tone-on-tone hair colour be applied over a permanent hair colour?
Depending on the shade chosen, a permanent colour can be applied over a tone-on-tone hair colour such as Casting Crème Gloss providing it has been close to 28 shampoos since you coloured your hair with Casting Crème Gloss. Otherwise your hair will have a build up of colour and the final result will be darker than expected.
Casting Crème Gloss can be applied over an existing permanent shade to refresh the colour. It is best to select a shade that matches the existing colour or is one to two shades darker. A lighter shade will potentially not be as visible as you would desire, so please keep this in mind when selecting your shade.
For assistance, please call our team of experienced hair dressers in the L'Oréal Paris Advisory Bureau on 1300 659 359, or alternatively email your enquiry to us at firstname.lastname@example.org. They are happy to help you with any of your hair colour queries.
- How can I prepare my hair to ensure I achieve the best results possible?
L'Oréal Paris hair colour is enriched with many different conditioning ingredients to protect and treat your hair during the colouring process. However, for ongoing care of your hair and its colour, it is recommended to use shampoos and conditioners specifically formulated to protect your hair and prolong your colour’s radiance. Regular deep conditioning masques and treatments will help maintain and retain your hairs moisture and vitality so that when you do colour, your hair absorbs the colour evenly and the end result is perfect from root to tip. The L'Oréal Paris ELVIVE Colour-Protect range is specifically formulated to protect you hair and prolong your colour’s radiance and shine. This range ensures your hair and its colour is in the best condition before and after colouring your hair.
Regular trims to remove dry and split ends will also assist in keeping your colour looking rich and shiny.
- How can I remove colour staining on my skin?
Apply a small amount of an alcohol-based product such as mouthwash, after-shave or fragrance to cotton wool and gently rub affected areas. Follow up by wiping with water and applying a little face moisturiser. To prevent colour staining for future applications, apply a little moisturiser or Vaseline to your hairline before you apply the colour, ensuring you do not get it on the hair as it can also prevent the colour from taking in those areas.
- How do I choose a shade that will suit me?
We recommend that you select a shade that sits within two shades of your natural hair colour, either darker or lighter. By using this process you will achieve a result that harmonises well with your natural skin and eye colouring and is easy to maintain for follow-up applications.
- How often should I do a re-touch application?
This depends on how quickly your hair grows (approx 1cm or ½ inch per month), so around every 5 to 6 weeks. For colours that gradually shampoo out of the hair such as Casting Crème Gloss, re-application will depend on the frequency you shampoo your hair.
- I have lightened my hair to a light blonde and now want to return to my darker natural colour, how do I do this?
A two-step application is essential to replace the warmer gold or red pigments that were removed during the lightening process before applying the new darker shade. Failure to do this can result in your hair looking matte or greenish. For more information and advice, please call our team of hairdressers in our Advisory Bureau on 1300 659 359.
- If I already have a colour in my hair and I want to use a new lighter shade, will it work?
A lighter permanent colour cannot lighten existing colour pigments already present in the hair. A two-step process may be required to remove some of the existing colour using a lightening product before you can apply the new shade. For advice on how to achieve this, please call our team of hairdressers in our Advisory Bureau on 1300 659 359.
- If my colour result is a little too dark or bright, how can I fix it?
Repeated shampooing with a medicated/anti-dandruff shampoo can help remove some but not all of the colour pigments. Apply to damp hair, lather and leave lather for a few minutes, repeat applications (approx 3 – 6 times) until desired shade is achieved. Follow with a rich conditioner or deep conditioning treatment. For more advice, call our hairdressers in the Advisory Bureau on 1300 659 359.
- Is it important to do the sensitivity test recommended in all the L’Oréal Paris hair colour packs?
Absolutely, whilst allergic reactions are very uncommon it is important to conduct the sensitivity test at least 48hrs before you mix and apply the colour. More specific information on how and where to conduct this test is on the Instruction Leaflet included in each pack of colour.
- New 10 minute technology, what is it? Is this right me?
L'Oréal Paris developed Excell10’, the first hair colour technology perfect for busy women who have little time to spare. Excell10’ colours in 10 minutes and makes your hair stronger.
Excell10’ has the ability to work quickly based on the ph level being lower than most permanent colours this limiting the release of ammonia (an important active ingredient in most permanent colours) so the colour can use 100% of its capacity more quickly.
Excell10’ has 16 natural-looking permanent shades, formulated to give 100% grey coverage, mirror-shine colour with cashmere touch. Excell10’ comes in a non-drip extra-rich crème with the addition of cashmere balm, cocoa butter and Ceramide R to help repair the hair and make it stronger. The key is to get the product on your dampened hair as quickly as you can (the sooner the better) then allow to develop for just 10 minutes. It really does work in 10 minutes!
- There are so many different L’Oréal Paris hair colour ranges available, how do I know which range is best for me?
This depends on the end result you want to achieve, grey coverage, adding reflects or tones, lightening or deepening or covering first greys. Each range is designed to help you achieve a specific colour result.
- What is the difference between a Crème and Gel formulation?
Crème formulas give a more intense solid colour result and are great for covering greys. Gel formulas provide intense colour in a more translucent result that blends the colour with your hair’s natural highs and lows. Some products are a Crème/Gel, blending the best of both technologies, softer grey coverage with a slightly more translucent result.
- Why can’t I buy the After-Colour Conditioner in a bigger size, it always makes my hair so soft and shiny?
The After-Colour Conditioner is specifically ph formulated to complete the colouring process by closing the cuticle on the outside of the hair shaft and helping to lock the new pigments into the hair. It is designed to maintain the colour with a few follow-up applications but is not recommended for long-term use. We recommend the L’Oréal Paris ELVIVE Colour-Protect range with UV filters for ongoing colour and shine maintenance.